Balikpapan Airport Arrivals (BPN)

Flight Arrivals at Balikpapan Airport

Balikpapan Airport is an aircraft hub of nine airline companies: AirAsia, BatikAir, Citilink, Garuda Indonesia, Indonesia AirAsia, Lion Air, Scoot, Sriwijaya Air, Super Airjet, and Wings Air.

Visiting local and foreign travelers has been one of Balikpapan's sources of income. The city's tourism industry has also significantly contributed to the country's economy.

All inbound guests of Balikpapan are advised to check their belongings before leaving the aircraft. Signages are provided for passengers leading to the Arrivals Hall.

The baggage claim area is at the Arrivals Hall. Carts are also available for easy luggage transport.

Rental Cars Services at Balikpapan Airport

One of the best options for traveling in Balikpapan is to rent a vehicle. It is convenient for tourists, a family, or a group to rent a car that will make their trip memorable and hassle-free.

Car rentals are considered special transportation at Balikpapan Airport. It gives each renter a convenient mode of transportation, owning their travel pace and time.

Renters should be above 25 years old, with the necessary documents to submit before renting a car. However, renters under 25 years old should confirm with the rental agency for extra charges. It is also recommended that every renter read their chosen car rental company's terms and conditions.

Renters may hire an expert driver or self-drive if they have the necessary documents, such as an international driver's license. It allows every renter to travel on their own.

See and compare all rental car companies at Balikpapan Airport.

Taxi Services at Balikpapan Airport

Two authorized taxi operators are allowed to serve Balikpapan Airport guests; Aerocab and Primkopau. For booking, taxi counters are available outside the Arrivals Hall.

Taxis are available at the airport 24/7. A fixed rate is given to every passenger going to the city center.

See more information about taxis at Balikpapan Airport.

Train Services at Balikpapan Airport

Train services are not accessible at Balikpapan Airport, and the city does not have a railway network. Therefore, we do not recommend this mode of transportation to all inbound guests of the airport.

However, there are also other transfer options in Balikpapan, such as buses, shared taxis, and shuttles.

More information about train services near Balikpapan Airport.

Bus Services at Balikpapan Airport

All arriving passengers may take the bus from the airport to the town center of Balikpapan. Trans Sabargita is the bus operator authorized to transport guests from the airport to the town center and vice versa.

Kangoro minibus also serves Balikpapan Airport for special transportation to Samarinda.

For further details, a bus counter is open daily from 7:00 AM to 7:00 PM.

More information about buses to and from Balikpapan Airport.

Hotel Shuttle Services at Balikpapan Airport

All inbound passenger guests at Balikpapan Airport may choose the convenience of taking a hotel shuttle service. However, guests should confirm their hotel reservation and shuttle service before their flight schedule for hassle-free travel.

Besides the Hotel Shuttles, the airport also offers an Airport Shuttle service for interested guests.

Shuttles can pick up passengers at the airport's ground transportation area.

For more information, visit our hotel page.

Rideshare Services at Balikpapan Airport

Rideshare vehicles, also known as Carpooling among the locals, are available in Balikpapan. This is one of the most affordable transfer services in the area, as it reduces each passenger's travel costs.

However, inbound passengers must also consider bringing only a piece of luggage or two before booking a rideshare. This mode of transportation is perfect for solo travelers or backpackers.

Parking Services at Balikpapan Airport

Balikpapan Airport provides a multi-level parking area for guests, especially those with transactions inside the facility.

The parking building has five floors with wide parking lanes for over a thousand vehicles. It is located on the north wing of the passenger terminal.

Parking rates vary depending on the vehicle type and duration of stay.

See more information about short and long term parking at Balikpapan Airport.

Other Services at Balikpapan Airport

Balikpapan Airport offers various other services, such as retail shops, dining options, facilities for disabled persons, and many more.

It provides amenities for every guest to achieve customer satisfaction. Please check out the below for some added services around the airport.

Disabled Passengers at Balikpapan Airport

Disabled persons have the right to special assistance at the airport and during their flights. The airport and the airline companies are obliged to give complimentary aid to the disabled, providing them with proper facilities.

Disabled passengers at Balikpapan Airport are provided with ramps and wheelchairs. The administration aims to make it easier for every passenger with special needs to travel conveniently.

To ensure special services for disabled guests, they must notify the airport 48 hours before their arrival date at Balikpapan.

Wi-Fi at Balikpapan Airport

Stay connected on your social media account with the Balikpapan Airport's free WiFi service.

Baggage Claim at Balikpapan Airport

Signages for arriving passengers of Balikpapan Airport are provided, leading them to the baggage claim area at the Arrivals Hall. There are baggage carousels where they can collect or reclaim their luggage.

Baggage carts are also available near the conveyor belts to easily transport heavy luggage.

We advise you to check your personal items and luggage before disembarking the aircraft and leaving the airport.

Information Desk at Balikpapan Airport

A tourist information desk is available at the Arrivals Hall for arriving guests having queries and needing assistance.

Smoking at Balikpapan Airport

There are designated areas for smoking at Balikpapan Airport. Some are located in the Food Court area, and others are in the airside of the airport.

Lost and Found Section at Balikpapan Airport

Inbound guests needing help with lost and found items should turn to Balikpapan Airport's Lost and Found Office facility.

The office is open daily for passengers needing assistance with their lost items. Please contact the airport at +62 (0) 542 7577000 or its hotline 172 to inquire about the lost and found procedure. Airport staff will assist you in locating your lost item.

Contact your airline for assistance with missing or left items during the flight.

Restrooms at Balikpapan Airport

There are several toilets inside the passenger terminal of Balikpapan Airport, including toilets designated for disabled persons. Just follow the signages posted in every area of the airport.

Nursing Mother Stations at Balikpapan Airport

Balikpapan Airport understands that traveling with children could be challenging for parents; therefore, they have installed special facilities for parents traveling with children.

Balikpapan Airport provides baby care facilities for mothers traveling with infants. Two nursing rooms are available inside the passenger terminal building. They are conveniently located at the Departures Area and near Gate 8.

ATMs at Balikpapan Airport

ATMs are available at Balikpapan Airport in the Domestic and International Hall.

However, all travelers are advised to check with their banks before traveling to determine if they allow cash withdrawals to other countries.

Currency Exchange at Balikpapan Airport

Inbound foreign guests may visit the BNI Bank at the Arrivals Hall for currency exchange services.

Food and Beverages at Balikpapan Airport

There are several dining options at Balikpapan Airport. They operate with varying schedules. However, most food concessions are open from 5:00 AM to 10:00 PM.

Shopping at Balikpapan Airport

There is a retail shop, Keris Department, for souvenirs and gift items inside the airport's passenger terminal. It is located in the landside area of the facility.

Pet Relief at Balikpapan Airport

Pet Relief Areas are not available at Balikpapan Airport. However, inbound travelers with their pets must contact the airport for specific policies regarding traveling animals.

Ticketing Service at Balikpapan Airport

Ticketing services are available inside the Departures Hall of Balikpapan Airport.